You're already paying for HVAC leads.
Most never get called back in time.

The average contractor takes hours to call a new lead back. The homeowner has already booked the company that called in five minutes. You're not losing on price. You're losing on speed.

And it's not your fault. You're on jobs, your techs are slammed, and nobody's job is to chase every form fill and missed call the second it comes in.

The leak

Most HVAC companies lose jobs in the follow-up, and it looks like this:

• A call comes in during a service call. Nobody picks up. No text goes back. The homeowner calls the next company on the list.
• A web form comes in at 7:40 on a Tuesday night. Someone sees it Wednesday afternoon. By then it is cold.
• An estimate goes out on Friday. No one touches it again. Two weeks later it is a job someone else did.

That happens whenever follow-up depends on a person being free at the exact moment the lead arrives. We recently audited 5 NC HVAC companies. Every one of them was losing booked jobs to slow or missing follow-up, leads they had already paid for. The fix was not more ad spend.

What StackLayer installs

Six things, set up on your account, running on your phone number and your calendar:

1. Immediate text response to every missed call and every web inquiry, within minutes, around the clock.
2. Lead qualification and routing. The system asks the questions your office would ask, then hands the conversation to the right person when it needs one.
3. Booking, confirmations, and reminders. Appointments land on your calendar. The customer gets a confirmation, a reminder two days out, and one the morning of.
4. Estimate follow-up. An estimate that sits for two days with no answer gets worked, not forgotten.
5. Review requests after the job is done, sent once, at the right moment.
6. An owner report: leads received, contacted, booked, pending, and what came back from the ones that were slipping.

You keep your phone number, your calendar, and your way of doing the work. StackLayer sits in front of the phone and the inbox and makes sure nothing waits.

How it works

1. Book a 20-minute lead audit. We look at how calls, forms, and estimates reach your office today and where they stall. No pitch, no slides.
2. We install. Fourteen days. Your number, your calendar, your service area and hours, your team, your wording.
3. It runs. Missed calls get a text in minutes. Web leads get answered. Estimates get followed up. Booked jobs show up on your calendar and in your monthly report.

The audit is free and there is no obligation. Worst case, you walk away with a clear picture of where you're losing jobs. Best case, we fix it in two weeks.

What it costs

The StackLayer Lead Recovery System install: $4,997, one time.

Pay in full, or 60/40: $2,998 to begin the install and $1,999 at launch. The install takes 14 days from the day we start.

Then $497 a month, or $4,497 a year, beginning the day the system is delivered, not the day you sign. That covers the platform, your phone and text lines, support, and updates.

If you want something built after the install that is not part of the system, a custom AI agent or a workflow specific to how you run your shop, we review it and quote it separately as an add-on. It is never folded quietly into the monthly fee.

There is no free trial and no money-back guarantee, and we do not promise a dollar figure up front. What we do is measure. During the install we record your current missed-call rate, response time, contact rate, and booking rate, and every month after that we report what the system touched and what it recovered. Where your data supports it, we estimate the value against your own baseline. You see the numbers, with the method written next to them.